FREQUENTLY ASKED QUESTIONS (FAQ)
ORDERS & SHIPPING
How do I track my order?
Check your shipping status at theoryapparels.com/track-order using your order number and email.
What shipping methods are available?
- Standard (3-5 business days)
- Express (2 business days)
- International (5-10 business days)
See full details: theoryapparels.com/shipping-info
When will my order ship?
Most orders ship within 1-2 business days. You’ll receive a confirmation email with tracking.
RETURNS & EXCHANGES
What’s your return policy?
We accept returns within 30 days. Items must be unworn with tags attached. Start your return: theoryapparels.com/start-return
How long do refunds take?
Refunds process within 5-10 business days after we receive your return.
PRODUCT QUESTIONS
How do I choose the right size?
Consult our detailed size guides at theoryapparels.com/size-guide
Are your fabrics wrinkle-resistant?
Many of our professional styles feature wrinkle-resistant technology. Check individual product descriptions.
ACCOUNT MANAGEMENT
How do I reset my password?
Use the “Forgot Password” link at theoryapparels.com/account or contact our support team.
Can I modify my order after placing it?
Contact us immediately through your account page. Changes are possible if the order hasn’t shipped.
CARE & QUALITY
How should I care for my Theory garments?
- Dry clean recommended for most items
- Use cool water for hand washables
- Lay flat to dry
Detailed instructions: theoryapparels.com/care-guide
Need more help?
Visit our full Help Center: theoryapparels.com/help-center